Terms of service

Terms of Sale – Hardware Products (B2B)

These Terms of Sale (the "Agreement") govern all sales of hardware, electronics, software, firmware, documentation, and related technology ("Products") by Tritium Studios LLC DBA Ewing Aerospace, DBA Tritium Electronics ("Supplier") to the purchasing party ("Customer"). No other terms, whether in a purchase order, procurement platform, email, or other document, modify this Agreement unless signed in writing by an authorized officer of Supplier.


1. Orders and Acceptance

1.1 All quotations, invoices, sales orders, acknowledgments, and shipments are subject to Customer acceptance of this Agreement.

1.2 Supplier may accept or reject any purchase order at its sole discretion.

1.3 Acceptance occurs upon the earliest of: (a) Supplier written confirmation, (b) shipment, (c) payment, or (d) Customer receipt or use of Products.

2. Prices and Payment

2.1 Prices are exclusive of taxes, duties, tariffs, and shipping unless stated otherwise.

2.2 Customer is responsible for all applicable taxes and import costs.

2.3 If not listed, payment terms are net 15 days from invoice date.

2.4 Past due amounts accrue interest at 1.5 percent per month or the maximum allowed by law.

2.5 Supplier may suspend shipments or support for unpaid invoices.

2.6 Customer may not delay or offset payment due to disputes or warranty issues.

3. Delivery, Risk of Loss, and Title

3.1 Delivery is FOB Supplier facility unless stated otherwise.

3.2 Risk of loss transfers to Customer upon handoff to the carrier.

3.3 Title transfers only upon receipt of full payment. Supplier retains a security interest and right of reclamation until fully paid.

3.4 Partial shipments are allowed and are billable.

3.5 Delivery dates are estimates only and Supplier is not responsible for delays outside its control.

4. Cancellations and Returns

4.1 Once accepted by Supplier, purchase orders are non cancelable and non refundable unless Supplier agrees in writing.

4.2 Returns require Supplier authorization and an RMA.

4.3 Restocking fees may apply to approved returns.

4.4 Custom, modified, configured, or software enabled Products are non returnable.


5. Product Delivery and Use Terms – Intellectual Property and Use Restrictions

5.1 Ownership and Intellectual Property

All hardware, software, firmware, designs, schematics, documentation, and related technology remain the exclusive property of Supplier. Delivery does not transfer ownership, IP rights, or grant any license except as provided below.

5.2 Permitted Use

Customer receives a non exclusive, non transferable (except as allowed in Section 5.3) and revocable license to use Products only in their original, unmodified form and only for their intended purpose.

5.3 Authorized Resale, Incorporation, and End User Transfer

Customer may:

  • Incorporate unmodified Products into Customer finished goods,
  • Resell unmodified Products standalone or within finished goods,
  • Transfer Products to end users.

Restrictions:

  • Customer may not grant any downstream party broader rights than those in this Agreement.
  • All downstream parties automatically take possession subject to these same terms.
  • Resale does not grant any right to access, analyze, modify, reproduce, emulate, or compete with the Products.

Products must always be represented as Supplier manufactured components.

5.4 Prohibited Actions (No Reverse Engineering)

Customer shall not, and shall not permit others to:

  • Reverse engineer, decompile, decap, probe, scan, or extract firmware,
  • Access firmware, bootloader, security, or debug interfaces,
  • Copy, emulate, or reproduce the Products,
  • Create derivative, competing, similar, interoperable, or pin compatible devices,
  • Use Products for benchmarking, sourcing replacement vendors, or product development,
  • Provide Products to third parties for any restricted purpose.

These restrictions apply regardless of intent, motive, or commercial outcome.

5.5 Prohibited Commercialization

  • Customer shall not manufacture or cause to be manufactured a similar, derived, or interoperable product.
  • Customer shall not conceal Supplier as the OEM.
  • Customer shall not use Products to replace Supplier in commercial opportunities.

5.6 Confidentiality

Information learned from operation or observation of the Products is Supplier Confidential Information.

5.7 Enforcement and Remedies

Violations:

  • Cause irreparable harm to Supplier,
  • Entitle Supplier to injunctive relief and seizure of derivative goods,
  • Entitle Supplier to recovery of damages and attorneys fees,
  • Void warranties, RMAs, support, and future purchasing rights.

5.8 Survival

These IP and use restrictions survive indefinitely even after resale or disposal of the Products.


6. Limited Warranty

Warranty period is 12 months from shipment for defects in materials and workmanship.

Warranty does not cover damage caused by misuse, modifications, unsupported installations, or reverse engineering attempts.

Remedy is limited to repair, replacement, or credit, at Supplier discretion.

7. Disclaimers

Except for the express limited warranty above, Products are provided "AS IS" with all implied warranties disclaimed, including merchantability, fitness for a particular purpose, and non infringement.

8. Limitation of Liability

Supplier is not liable for indirect, incidental, consequential, or punitive damages, including lost profits or lost business. Total liability for any claim is limited to the amount paid for the specific Products at issue.

9. Export Compliance

Customer is responsible for compliance with export and import laws and may not export Products to restricted countries or entities.

10. Governing Law and Venue

This Agreement is governed by the laws of the State of Ohio, USA. Exclusive venue lies in state or federal courts located in Ohio.

11. Priority of Terms

These terms take precedence over any conflicting terms in Customer purchase orders or procurement forms, unless modified by a written amendment signed by an authorized officer of Supplier.

12. Entire Agreement

This Agreement represents the entire agreement between Supplier and Customer and supersedes prior proposals or discussions. Modifications must be in writing and signed by both parties.

13. Acceptance by Conduct

Customer accepts this Agreement by any of the following actions:

  • Issuing a purchase order,
  • Paying an invoice,
  • Receiving or using Products,
  • Reselling or incorporating Products into other goods.

BY ACCEPTING OR USING PRODUCTS, CUSTOMER AGREES TO BE BOUND BY THESE TERMS IN FULL.